Santrax EVV will undergo System Maintenance on Thursday, March 13, 2014 at 10:30 PM Eastern Time (ET). The maintenance will take two hours and thirty minutes, ending at 1:00 AM ET on Friday, Match 14, 2014.
During this time:
- The Santrax EVV system will be unavailable.
- Attendants will be able to call in and call out as usual. Calls will continue to be collected, but they will not be sent to the agency databases until the maintenance is complete.
- There will be no alerts going out during the time the system is down. Alerts will function normally once the maintenance is completed.
If you have any questions, please contact Sandata Technologies using your agency's Customer Care phone number or via email.
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